Shipping Policy

Last Updated: 02/08/2026

At AROUTSOURCE ECOM PRIVATE LIMITED, we are committed to delivering your family clothing and apparel products safely, securely, and efficiently. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products through our website.

Shipping Coverage

We currently deliver products across India.

Orders will be shipped to the delivery address provided during checkout. Customers are requested to provide accurate shipping details to avoid delays, failed deliveries, or additional shipping charges.

Please ensure the following details are correct:

• Full Name

• Complete Delivery Address

• Landmark, if applicable

• PIN Code

• Mobile Number

Order Processing Time

Orders are generally processed within 1–2 business days after successful payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• During festive seasons, sales campaigns, or periods of high order volumes, processing times may take slightly longer.

Once your order is processed and dispatched, you will receive shipment tracking details through your registered email address and/or mobile number, where available.

Delivery Timeline

Our estimated delivery timeline is:

Standard Delivery: 3–7 business days

Delivery time may vary depending on your location, courier availability, and other external factors.

Delivery delays may occur due to:

• Remote delivery locations

• Weather conditions

• Public holidays

• Courier partner delays

• Government restrictions

• Natural disasters

• Other circumstances beyond our reasonable control

Delivery timelines are estimates and are not guaranteed.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before completing payment.

• Any free shipping offers or promotional discounts will be clearly mentioned on our website.

• Additional charges may apply for certain remote locations, if applicable.

Packaging & Handling

We take special care while packaging every order to ensure that products reach customers in excellent condition.

Our clothing and apparel products are securely packed using suitable packaging materials to protect them from damage, dust, moisture, and other issues during transportation.

Delivery Partners

We work with trusted third-party courier and logistics partners to provide reliable delivery services across India.

The courier partner may vary depending on:

• Customer location

• Service availability

• Delivery requirements

• Product type

Delayed or Failed Deliveries

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to situations outside our control.

If your order is delayed beyond the expected delivery period, please contact our customer support team. We will coordinate with our delivery partners and assist you with shipment tracking.

Incorrect Address or Failed Delivery Attempts

Customers are responsible for providing accurate delivery information at the time of placing an order.

AROUTSOURCE ECOM PRIVATE LIMITED will not be responsible for delays, failed deliveries, or additional charges caused due to:

• Incorrect or incomplete address details

• Incorrect mobile number or contact information

• Customer unavailability during delivery attempts

• Refusal to accept the shipment

If an order is returned to us due to failed delivery attempts or incorrect address details, additional shipping charges may apply for re-dispatch.

Order Tracking

After your order has been shipped, you will receive tracking information through email and/or SMS, where available.

You can use the tracking details provided to monitor your shipment status and delivery progress.

Lost or Damaged Shipments

If your package arrives damaged, tampered with, or is lost during transit, please inform us within 48 hours of receiving the order or the expected delivery date in case of a lost shipment.

To help us investigate the issue, please provide:

• Order Number

• Images of the package and product

• Unboxing video, if available

We will coordinate with our logistics partner and take appropriate action based on the situation and applicable policies.

Contact Information

For any shipping-related queries or assistance, please contact us:

AROUTSOURCE ECOM PRIVATE LIMITED

Email: info@aroutsourcefashion.com
Phone: +91 9217914633

Address:
Unit No. 127, S.G. Shopping Mall, DC Chowk, Community Centre,
Plot No. 8, Rohini Sector 9, New Delhi,
North West Delhi, Delhi, 110085.