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Shopping & Orders
What types of clothing products do you offer?
AROUTSOURCE ECOM PRIVATE LIMITED offers a range of men’s, women’s, and kids’ clothing and apparel for different occasions and everyday needs. Our collection includes ethnic wear, sarees, shirts, trousers, casual wear, and other apparel styles. Please check individual product pages for detailed descriptions, available sizes, colours, prices, and product specifications before placing your order.
How can I place an order on your website?
Browse our website and select the products you wish to purchase. Choose the available size, colour, or other options where applicable, select the quantity, and add the items to your cart. Review your order and proceed to checkout. Enter your delivery details, select an available payment method, and follow the instructions to complete your order.
How do I choose the correct size when ordering clothing?
Please review the product description and available size options on the individual product page before placing your order. Check the size information carefully and select the size that best suits your requirements. If you need assistance with sizing, contact our customer support team before completing your purchase.
Can I modify or cancel my order after placing it?
You may request an order cancellation before the order is dispatched by contacting our customer support team. Once an order has been dispatched, cancellation may no longer be possible. Changes to product size, colour, quantity, or delivery address are subject to order status and availability. For more information, please review our Refund & Returns Policy.
What payment methods can I use to place an order?
The payment methods available for your purchase will be displayed during checkout. Depending on availability, these may include online payment options and Cash on Delivery (COD). Please review the available options before completing your order. Your order will be processed according to the applicable payment and order confirmation procedures.
Shipping, Returns & Customer Support
How long will it take to receive my order?
Orders are generally processed within 1–2 business days after successful payment confirmation. Standard delivery typically takes 3–7 business days after dispatch, depending on your location, courier availability, and other factors. Delivery estimates are not guaranteed and may be affected by public holidays, weather conditions, or courier delays. For more information, please review our Shipping Policy.
How can I track my order?
Once your order has been dispatched, tracking information will be shared through your registered email address and/or mobile number, where available. Use the tracking details provided to monitor your shipment. If you have not received tracking information or need assistance with a delayed shipment, please contact our customer support team with your order number.
What should I do if I receive a damaged, defective, or incorrect product?
Please contact our customer support team within 7 days of receiving your order. Provide your order number, a description of the issue, and clear photographs of the product and packaging. An unboxing video may also help with the assessment. Our team will review your request and guide you through the applicable return or replacement process in accordance with our Refund & Returns Policy.
Can I return a product or exchange it for a different size?
Eligible products may be returned or exchanged within 7 days of delivery, subject to the conditions in our Refund & Returns Policy. Products should generally be unused, unworn, unwashed, and returned with their original tags and applicable packaging. Size exchanges are subject to stock availability. Please contact our customer support team for approval and return instructions before sending a product back.
How can I contact customer support if I need help with my order?
You can contact AROUTSOURCE ECOM PRIVATE LIMITED using the following details:
Email: info@aroutsourcefashion.com
Phone: +91 9217914633
Please include your order number and a brief description of your concern so that our team can assist you more efficiently. For returns, refunds, exchanges, and cancellations, please also refer to our Refund & Returns Policy.